FAQs

1. What type of products do you sell?

We offer a wide variety of high-quality products across general categories including home essentials, lifestyle accessories, gadgets, and more. Our collection is always growing with new and exciting finds.

2. How do I place an order?

Simply browse through our store, add your favorite items to your cart, and proceed to checkout. Enter your shipping and payment details, and you’re good to go!

3. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure payment options depending on your region.

4. When will my order ship?

Orders are usually processed and shipped within 1–3 business days. Once shipped, we’ll send you a confirmation email with your tracking number.

5. How long does shipping take?

Shipping times vary depending on your location. Most orders arrive within 7–15 business days.

6. Do you ship internationally?

Yes, we do! We offer worldwide shipping. Rates and delivery times may vary based on your destination.

7. Can I track my order?

Yes! Once your order has shipped, you’ll receive an email with tracking information so you can monitor your delivery.

8. What is your return policy?

If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery. Just email us at vendor@hqbrands.us to begin the return process.

9. What should I do if I receive a damaged or incorrect item?

We’re sorry about that! Please send a photo of the item along with your order number to vendor@hqbrands.us, and we’ll fix it right away.

10. How can I contact HQ Brands?

For any inquiries, support, or feedback, you can email us at vendor@hqbrands.us. We’re happy to help!